Terms & Conditions

Last Updated: June 2026

These terms and conditions apply to all electrical works and microgeneration renewable energy installations undertaken by Stephen Slade t/a Slade Electrical Services.

1. Estimates and Quotations

All estimates are valid for 30 days. Estimates are based on a non-destructive visual inspection. If "hidden" defects (including the presence of asbestos) or non-compliance with BS 7671 are discovered once work commences, we will provide a revised quote before proceeding.

2. Payment Terms & Deposits

• Deposits & Materials: For works exceeding £500, a deposit of 25% is required to secure the booking and cover initial material costs. If you cancel your installation, refunds will be processed in accordance with your statutory 14-day cancellation rights (see Section 3). We reserve the right to deduct reasonable costs incurred up to the point of cancellation (e.g., non-returnable bespoke materials or administrative fees). For larger projects, we reserve the right to request stage payments for materials delivered to the site.
• Deposit Protection: For renewable energy installations, client deposits are held and protected in accordance with standard consumer protection rules and applicable regulatory framework requirements.
• Invoices: Payment is strictly due within 7 days of the invoice date. We reserve the right to charge interest on overdue accounts at a rate of 8% above the Bank of England base rate.
• Certificates & Notifications: In accordance with statutory building regulations and scheme compliance rules, all mandatory safety certificates (EIC/Minor Works), Part P Building Control notifications, and applicable central microgeneration certificates will be processed, registered, and issued within the required 30-day period following completion or commissioning. The formal hand-over documentation pack, manufacturer warranty registrations, and transfer of title/ownership of system equipment remain strictly conditional upon receipt of full payment.
• Ownership: All materials and goods supplied remain the property of Slade Electrical Services until the invoice is paid in full.

3. Professional Standards & Cancellations

All work is carried out in accordance with BS 7671:2018+A4:2026 and applicable low-carbon technology standards. As a NAPIT registered contractor, we notify local authority building control of all reportable works under Part P where applicable.

Right to Cancel: Domestic clients have a statutory 14-day right to cancel from the date of agreement. By requesting that work commences within this period, you agree to pay for any works completed up to the point of cancellation.

4. Client Responsibilities

The client must provide clear access to the work area, consumer unit, and meter. While we take every care, we are not liable for moving furniture or lifting floor coverings (including carpets and floorboards) unless agreed in writing. The client is responsible for providing or paying for parking/permits required for the duration of the works. Waste Removal: Unless explicitly stated in the quote, the removal of waste from the site is the responsibility of the client.

5. Liability and Exclusions

We maintain £5m Public Liability Insurance. We are not liable for pre-existing faults in the client’s installation or for minor damage to décor (plaster/paint) caused by "chasing" walls or lifting flooring, unless making good was explicitly quoted. Disputes should be directed to us in writing as detailed in Section 7.

6. Guarantees

We provide a 12-month workmanship guarantee on general electrical services. For renewable technology works, a written guarantee covering both the system's design and the installation workmanship will be formally provided to the customer at handover, alongside standard manufacturer product warranties.

← Back to Home