Terms & Conditions

Last Updated: April 2026

These terms and conditions apply to all electrical works undertaken by Stephen Slade t/a Slade Electrical Services.

                Contractor Credentials:

                • NAPIT Registered Contractor: No. 9665

                • Public Liability Insurance: £5,000,000

                • Workmanship Guarantee: 12 Months

1. Estimates and Quotations

All estimates are valid for 30 days. Estimates are based on a non-destructive visual inspection. If "hidden" defects (including the presence of asbestos) or non-compliance with BS 7671 are discovered once work commences, we will provide a revised quote before proceeding.

2. Payment Terms & Deposits

Deposits & Materials: For works exceeding £500, a deposit of 25% is required to secure the booking and cover initial material costs. This deposit is non-refundable if the client cancels within 48 hours of the scheduled start date. For larger projects, we reserve the right to request stage payments for materials delivered to the site.
Invoices: Payment is strictly due within 7 days of the invoice date. We reserve the right to charge interest on overdue accounts at a rate of 8% above the Bank of England base rate.
Certificates: Electrical Installation Certificates (EIC) or Minor Works Certificates will be issued only upon receipt of full payment.
Ownership: All materials and goods supplied remain the property of Slade Electrical Services until the invoice is paid in full.

3. Professional Standards & Cancellations

All work is carried out in accordance with BS 7671:2018+A4:2026. As a NAPIT registered contractor, we notify local authority building control of all reportable works under Part P where applicable.

Right to Cancel: Domestic clients have a statutory 14-day right to cancel from the date of agreement. By requesting that work commences within this period, you agree to pay for any works completed up to the point of cancellation.

4. Client Responsibilities

The client must provide clear access to the work area, consumer unit, and meter. While we take every care, we are not liable for moving furniture or lifting floor coverings (including carpets and floorboards) unless agreed in writing. The client is responsible for providing or paying for parking/permits required for the duration of the works. Waste Removal: Unless explicitly stated in the quote, the removal of waste from the site is the responsibility of the client.

5. Liability and Exclusions

We maintain £5m Public Liability Insurance. We are not liable for pre-existing faults in the client’s installation or for minor damage to décor (plaster/paint) caused by "chasing" walls or lifting flooring, unless making good was explicitly quoted. Disputes should be directed to us in writing; if unresolved, they may be referred to NAPIT.

6. Guarantees

We provide a 12-month workmanship guarantee. This does not cover fair wear and tear, accidental damage, or unauthorized interference by third parties. Materials are covered by the manufacturer’s warranty.